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Store Policies
Cavalier Promotions, Inc. was established as a means of providing fans an opportunity to show their Cavalier spirit. It has grown to a wide range of merchandise including program-related media as well as materials for education - which is a major focus for the corps. By purchasing items from the STORE, you are vital in assisting this organization in providing our young men an experience of a lifetime.

Thank you for shopping with us and thank you for your support of The Cavaliers!

Contact Information

For questions or comments regarding orders or merchandise, please contact us at any of the following:
E-mail: store@cavaliers.org
Phone: 847-685-8412
Mail: Cavalier Promotions, Inc.
P.O. Box 723
Rosemont, Illinois 60018

Ordering Information

We are happy to provide multiple payment options, which include:
  • Credit Cards - VISA, Master Card, American Express, Discover
  • Checks/Money Orders - mail or show locations
    (checks must have a preprinted name, address, and phone number)
  • Gift Certificates - mail, phone, or show locations

Security

Security measures are in place to ensure the privacy of your personal information. We use a 128-bit SSL encryption.

Exchanges & Returns

Exchanges and returns may be arranged for merchandise that is in new condition and has not been worn or for unopened media products. Defective media products may be replaced once we have inspected the item. We will not accept any literature, including technique books, for exchange or return. Shipping costs will be the responsibility of the purchaser. Exceptions to this policy may be made at the discretion of the CPI staff. In the event that a refund is preferred rather than an exchange, the refund will not include the shipping & handling cost.

Shipping & Handling

Contiguous United States

Shipping and handling fees are as follows:
  • $4.50 - purchases $1.00-$10.00
  • $6.00 - purchases $11.00-$24.00
  • $8.00 - purchases over $25.00
In-stock items generally ship within 2-3 business days. Orders of $25.00 or more are shipped via UPS Ground unless it is being shipped to a P.O. box. All other orders are shipped through the US Postal Service, either First Class or Priority Mail.

International Orders

Shipping charges are determined by the total weight of the order and country of destination. We are not able to ship to all countries. If you have a question regarding an international shipment, please contact us using one of the means in the contact information. Orders are sent via Air Mail Parcel Post. Time frames vary based on destination.